Each case is unique and needs an individual approach. To achieve this, we have adopted the following six-step approach:
  1. Together with the family, we conduct a thorough evaluation in order to scope the care plan accurately.
  2. Based on this evaluation we construct an appropriate service level agreement.
  3. In accordance with the brief, we will allocate a suitably qualified and experienced caregiver.
  4. A member of our management team will make regular on-site visits to ensure that the quality of service is being maintained and that our client is happy.
  5. In conjunction with the family, we will regularly reassess the client’s needs and adjust the service accordingly.
  6. We also have a prayer approach and recommend this when faith is needed.(24 hour prayer program)
We have the expertise and experience to care for patients with a wide variety of conditions, including but not exclusively:

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Alzheimer’s and dementia are devastating and stressful illnesses for the family to cope with, despair often leads to frustration and exhaustion. This can be a particularly emotional and stressful time, as the realisation that the end of life approaches. You should not bear this burden all alone. You cannot, and should not, attempt to do this on your own. As much as you feel obliged to be the primary caregiver, it is wise to make use of a professional caregiver with expertise in caring for persons with Alzheimer’s. More than ever you need to take care of yourself. Do not feel guilty about taking time off, even getting a caregiver to come in at night so that you are able to get adequate sleep.

Motor Neuron Disease, also known as ALS, requires specialised care as the symptoms progress and the affected person becomes so ill that full-time care is needed. In addition to feeding, grooming, toileting etc. those living with the illness become increasingly frustrated and this has a very stressful effect on the family. It is essential that family carers get frequent respite and a professional caregiver will lighten the load.

Strokes vary in severity and symptoms range from partial paralysis or weakness to total paralysis and loss of speech. Once discharged from hospital the patient can either further their recovery in a step-down centre or choose to go home. When the latter is the preferred option, it is essential that a qualified caregiver is on hand. In addition to handling all daily living tasks, she can assist with vital exercises as prescribed by a physiotherapist.

Taking care of your elderly parents, relatives or friends in your home can be very rewarding and a great comfort for your loved one. It does, however, come with special responsibilities to ensure they are safe and not feeling that they are a burden. Work commitments and other responsibilities, however, often make caring for the elderly very difficult. Engaging the services of a professional caregiver ensures that your parents get the best care.

Full recovery from operations or serious illness requires an elevated level of caregiving. The caregiver is an integral part of the health care team, which could include a physiotherapist, wound specialist and the patient’s doctor. Recovering from home also protects one from the ever-prevalent superbugs that could retard recovery or worse.

In medicine, nursing and the allied health professions, end-of-life care refers to health care, not only of patients in the final hours or days of their lives, but more broadly care of all those with a terminal illness or terminal condition that has become advanced, progressive and incurable. In conjunction with other health care professionals, a caregiver ensures that your loved one is treated with dignity.

Caregiver Service Options

  • Day Shift – 5, 8 or 10 hours
  • Night Shift – 12-hours
  • 24/7 – live-in or live-out